Privacy Policy
Agapay is a disaster preparedness platform developed by our student team in partnership with Quezon City Disaster Risk Reduction and Management Office (QCDRRMO). The app is designed to help individuals and communities prepare for emergencies by providing tools such as personalized evacuation plans, real-time alerts, resource locators, and survival guides.
At Agapay, we value your privacy and are committed to protecting your personal data. We comply with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and other issuances by the National Privacy Commission (NPC). We only collect and process information necessary for the purpose of our platform.
This Privacy Policy explains what information we collect, how we process and use it, and your rights as a user.
We may update this Privacy Policy from time to time to comply with legal requirements or improve our services. Any updates will be posted on our app and website.
WHAT DATA WE COLLECT?
The information we collect from users may include Personal Information (PI) and/or Sensitive Personal Information (SPI) as defined by the Data Privacy Act of 2012:
- Personal Information (PI): This includes details that can directly identify you such as your name, date of birth, address, mobile number, email address, emergency contacts, and login credentials (username and password).
- Sensitive Personal Information (SPI): This includes data that has a higher level of security impact such as medical information relevant to emergencies, government-issued identification numbers, and location data during disasters..
Information collected from users may include:
- Registration: Name, mobile number, and email address to create an account.
- Profile Setup: Household members, emergency contacts, address, and basic health info (optional, for emergency use).
- Location Data: To provide evacuation routes, nearby shelters, and real-time alerts.
- Usage Data: Device type, app interactions, and preferences to improve app performance.
HOW WE COLLECT YOUR PERSONAL DATA?
We collect your Personal Data when you:
- Register an account in the app;
- Update your profile with personal or household information;
- Use location-based features such as shelter maps and evacuation plans;
- Communicate with us through email or in-app support;
- Consent to share data for emergency coordination.
No information will be collected unless you give your express consent during registration by agreeing to the Terms and Privacy Policy.
Your information will be used solely for purposes related to disaster preparedness and response, including:
- Creating and managing your Agapay account;
HOW WE USE YOUR PERSONAL DATA?
- Generating personalized emergency and evacuation plans;
- Sending real-time alerts and notifications;
- Locating nearby resources such as shelters, hospitals, and supply centers;
- Facilitating communication with your family or community during disasters;
- Improving app features and services based on usage data.
We will not share or sell your personal information to third parties without your consent, unless required by law or for public safety.
YOUR RIGHTS AS A DATA SUBJECT
As a user of Agapay, you have the following rights under the Data Privacy Act:
- Right to be Informed – Know if your data is being collected, processed, or stored.
- Right to Access – Request access to the information we hold about you.
- Right to Object – Refuse processing of your personal data under certain conditions.
- Right to Erasure or Blocking – Request deletion or blocking of your data.
- Right to Rectification – Request corrections to inaccurate or outdated information.
- Right to Data Portability – Obtain a copy of your data in a commonly used format.
- Right to File a Complaint – Seek damages for violations of your data privacy rights.
We will not share or sell your personal information to third parties without your consent, unless required by law or for public safety.
Contact Us
If you have questions about these Terms and Conditions or your data, you may contact us at:
Agapay Student Development Team
Quezon City, Philippines
📧 Email: support@agapay.com.ph